Legal

Privacy Policy

How MyWedding.rw collects, uses, and protects your information.

Last updated: 30 September 2026

1. Information we collect

We collect information you give us, information about your guests, and limited technical data.

a) Information you provide

  • Account information — your first and last name, email address, and the password you choose when you sign up for MyWedding.rw.
  • Wedding details — your partner names, the web address (subdomain) you pick, your city, and any wedding details (date, venue, story, dress code) you add in your dashboard.
  • Photos and cards — save-the-date and invitation images you upload are stored on Cloudinary, a third-party image hosting service.
  • Support messages — if you contact us by email we keep those messages to respond to you.

b) Guest information

  • When guests RSVP through your wedding site they share their name, phone number, and response with you. This information belongs to you as the site owner; we store it to power your dashboard.
  • We do not use guest data for our own marketing.

c) Payment information

  • Activation fees and guest contributions are processed by our payment partner (KitovuPay). We do not receive or store full mobile-money credentials; we record only the transaction reference, amount, status, and the phone number used.

d) Usage and technical data

  • We collect standard log data when you use the service: IP address, browser type, pages visited, and timestamps. We use this data to keep the service running and to detect abuse.
  • We use a session cookie (httpOnly, Secure) to keep you signed in. We do not use advertising trackers or analytics cookies.

2. How we use your information

We use the information we collect to:

  • Create and operate your wedding site and dashboard.
  • Process activation fees and guest contributions through our payment partner.
  • Send you transactional emails such as your welcome message, activation confirmation, and admin notifications.
  • Respond to support requests.
  • Detect and prevent fraud, abuse, and security incidents.
  • Improve the platform based on how it is used in aggregate.
  • Meet our legal and regulatory obligations.

We do not sell your data or use it for advertising.

3. How we share your information

We share information only as described below. We do not sell or rent personal data.

Service providers

  • Payment processing — KitovuPay processes mobile-money transactions. They receive the phone number and amount required to complete the payment.
  • Image storage — Cloudinary stores photos you upload. Images are served from their CDN.
  • Email delivery — we use an SMTP provider to send transactional emails. They receive the recipient address and message content.
  • Hosting — our servers run on cloud infrastructure that may process data to deliver the service.

Legal reasons

  • We may disclose information if required by law, a court order, or a government authority, or to protect the rights, property, or safety of the platform, our users, or others.

We require all service providers to handle data securely and only for the purposes we specify.

4. Data security

We take reasonable steps to protect your information:

  • Passwords are hashed with bcrypt and never stored in plain text.
  • All traffic is encrypted in transit with HTTPS.
  • Session tokens are stored in httpOnly, Secure cookies that cannot be read by JavaScript.
  • Access to production data is restricted to authorised personnel.

No method of transmission or storage is 100% secure. If you believe your account has been compromised, please contact us immediately.

5. Data retention

We keep your account information and wedding data for as long as your account is active.

If you ask us to close your account we will delete your personal data and your wedding site within a reasonable period, except where we are required by law to keep records.

Payment transaction records may be kept longer to meet financial regulatory requirements.

6. Your rights

Under Rwandan data-protection law and general privacy principles, you have the right to:

  • Access — request a copy of the personal data we hold about you.
  • Correction — ask us to correct inaccurate or incomplete data.
  • Erasure — ask us to delete your account and personal data.
  • Portability — request your data in a structured, machine-readable format.
  • Objection — object to certain uses of your data.
  • Restriction — ask us to limit how we process your data in certain circumstances.

To exercise any of these rights, email us at shyakaaimable07@gmail.com. We will respond within 30 days.

7. Children's privacy

MyWedding.rw is intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

8. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page and, for significant changes, notify registered users by email.

Continuing to use the service after a change takes effect means you accept the updated policy.

9. Contact us

If you have questions or concerns about this Privacy Policy or how we handle your data, please email us at shyakaaimable07@gmail.com.

Kigali, Rwanda